COVID-19 Resources

Our COVID-19 Response

At Ascensus, we consider the safety and wellbeing of our clients and associates to be paramount. Our service and leadership teams have been closely monitoring the global spread of COVID-19 and have been making proactive adjustments to our operations in order to ensure the continued service and expertise you count on.

In order to continue our commitment to you while minimizing risks to the wellbeing of our associates, we’ve:

  • leveraged our robust business continuity planning to ensure all systems are fully operational;
  • implemented remote working solutions for our associates wherever possible to sustain the full readiness of our workforce;
  • broadly leveraged remote, digital communications to ensure connectivity while we suspend all business travel; and
  • postponed and avoided scheduling group gatherings of associates and clients.

Our technology infrastructure offers us the resources and flexibility we need stay in close, personal contact with you and one another.

As this situation evolves, we’ll continue to update our practices and, where necessary, commit resources to support the needs of those who depend on us in both the near and long term. In the meantime, we’d like to share our wish that you, your family, and your colleagues remain well.

Feel free to contact us for additional support.